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The fine print

Shipping & Delivery

Where we ship, what it costs and how long it takes — with the timelines and charges stated up front.

Last updated · 08 August 2026

1. Where we ship

We ship across India to every pincode our logistics partners serve. Enter your pincode at checkout and you will be told immediately if it is not serviceable.

2. Shipping charges

Every order
Free
Standard shipping is complimentary on all orders, with no minimum value.
Cash on Delivery
No fee
There is no convenience fee for choosing Cash on Delivery.
Taxes
Included
GST is included in the price shown. Nothing is added at the last step.

The total payable amount, inclusive of everything, is shown on the checkout page before you confirm the order.

3. Dispatch and delivery timelines

  • Dispatch: orders placed before 4:00 PM IST on a working day are dispatched the same day. Orders placed later, or on Sundays and public holidays, are dispatched the next working day. We dispatch within 24 hours of order confirmation.
  • Delivery: standard delivery takes 5–9 business days from dispatch. Metro and Tier-1 cities usually receive parcels in 3–5 business days; non-metro and remote locations can take 7–9.

4. Our logistics partners

Orders are dispatched through established logistics partners including Delhivery, BlueDart, XpressBees and India Post, chosen by pincode and by the most reliable service available on the day.

5. Order tracking

Once your order is dispatched you receive an email with the carrier name, AWB/tracking number and a tracking link. You can also check status any time on our Track Order page using your order number, or from your account.

6. Failed or undelivered shipments

If a parcel cannot be delivered after three attempts — wrong address, recipient unavailable, or delivery refused — it returns to our fulfilment centre. We will contact you to arrange re-shipment or to process a refund.

Where a Cash-on-Delivery parcel is refused at the door, future Cash-on-Delivery orders from that address may be declined at our discretion.

7. Delays beyond our control

Delivery timelines are estimates. We are not liable for delays caused by events outside our reasonable control, including weather, strikes, transport disruption, customs holds, civil unrest or actions of government authorities.

8. International shipping

We currently ship only within India. For wholesale or international enquiries, write to care@acclothings.com.

9. Returns

Returns are open for 7 days from delivery. See the Refund & Cancellation Policy for conditions and refund timelines.

10. Contact